top of page
Comfortably at Home
Home: Welcome

New home? Got a problem? 
You've come to the right place.

​Owning a new home should be an exciting time, but we know it can also be chaotic and stressful. Stuff still in boxes, not sure how things work, need  to get information quickly, maybe have some build issues that need resolving!  Don't worry 'Managing Your New Home' has
the answer. 

How do I report a problem?

In those early days you'll be discovering  your new environment, and you may not remember everything you were told the day you moved in.

How does this function? What is that for? And most important of all ... how do I report something that isn't right or doesn't work?

New phone showing app WITH CORRECT ICONS.png
MYNH Download QR (002).png

Simply get the App!
 

It really couldn't be easier. Get the App.
The Managing Your New Home App provides access and convenience.

  • Report a problem any time of any day!

  • Find answers to complex questions!

  • Get guidance on how to do stuff!

  • Check what's covered by your warranty!

SCAN this QR Code to download the App.

We don't want you to struggle,
so here are all the things we
think you'll need.

 

First and foremost, download the App. This is your gateway to everything available. If you prefer you can access this site directly, so why not bookmark it now.

We have a team of dedicated After Care Warranty Controllers who here to help should you need assistance.

 

In addition to which we have structured content based around the questions we know you're likely to ask.

Managing Your New Home is freely available to those homeowners whose developers have engaged our services.

Reporting a Defect is quick and easy - our system is optimised to your convenience.

To report an Emergency you must follow our guidelines.

Make sure what you wish to report is a legitimate build Defect.

Reporting a Defect with the App is a breeze - get it now!

Don't want the App - just want to go directly to your portal.

Need to speak to a member of our team - no problem.

bottom of page