WC
Is the problem ...
The flush will not work ?
Guidance:
The flush button assembly may have come apart, some flush buttons can be screwed back together - look to see if this is possible. If not, report it as a defect - all you need do in the description box is quote the code FWW and state:
* Cloakroom or bathroom or ensuite
* Large or small flush or both
(nothing else, no explanation, just this).
There is a leak from the WC cistern ?
Guidance:
Report it as a defect - all you need do in the description box is quote the code LWCC and state:
* Cloakroom or bathroom or ensuite
* Confirm is leak inside the pan or outside by the stool or connection
(nothing else, no explanation, just this).
The WC has become loose and wobbles ?
Guidance:
Report it as a defect - all you need do in the description box is quote the code WCW and state:
* Cloakroom or bathroom or ensuite
* Type - wall hung or floor mounted
(nothing else, no explanation, just this).
SELF-DIAGNOSIS
Useful checklist
If you have just moved in, here are some important reminders:
APPLIANCE WARRANTIES
Don't forget to complete all of the warranty cards for your fitted electrical appliances. Keep a copy and send them off to the manufacturer. Should you ever need to report a fault, you know they will have proof of your cover.
BOILER SERVICE
Make a note in your diary to book a service in 12 months time. Failure to maintain annual services could invalidate your warranty cover.
WATER AND GAS SHUT-OFF VALVE
Make sure you (and other responsible members of the household) know where to find the shut-off valves for water supply and (if applicable) gas.
METER READINGS
Make a note of your meter readings for your electricity supply, water and gas (if applicable). Keep it somewhere safe.
HOW TO ...
There are various 'maintenance' tasks you will need to perform around your home, from time-to-time. Take a look at our 'How To' videos.